FAQ
What customers ask us most
What is BeeAssist AI?
An AI coworker: for a fraction of a salary it works like several employees 24/7 — customer support, company knowledge and email. You save, and grow faster.
How accurate are answers?
It answers from your company knowledge — documents, websites, product catalog — always with sources. It never makes up data.
How long to get started?
Simple start (PDF upload or web crawl + chat widget): ~30 minutes and you can test. Webshop product feed: synced in minutes. Custom CRM, billing or ERP integrations: quoted, typically 1–2 weeks.
How much do I save?
One monthly subscription instead of a full-time support agent or assistant salary — while staying available 24/7 and letting your team focus on growth.
Is it GDPR compliant?
Yes. Per-tenant data isolation, EU-ready architecture.
What file types are supported?
PDF, Word, website crawl, sitemap and manual text. More formats coming.
Is there a setup fee or contract?
No. Zero setup fee, a simple monthly subscription, cancel anytime — no lock-in.
How is it different from other AI chatbots?
One platform for every task area — chat, internal knowledge, email, sales — at a fixed monthly price, not per assistant. 50+ languages, native Hungarian, EU hosting.
Can I connect my store or CRM?
Your webshop — yes, self-serve: the product catalog is included in every Support and Sales plan. Point it at your product feed URL — your existing Google Shopping feed from Shoprenter/UNAS/WooCommerce works — and it syncs in minutes — the assistant recommends with live price and stock. CRM (HubSpot, Zapier) and invoicing (Számlázz.hu, Billingo) integrations by custom quote.
What happens if I run out of messages?
You decide: enable automatic plan upgrade, or stay at your fixed price. In the latter case we notify you in time — no surprise bills.
Is there a free trial?
Yes — a 14-day free trial in the dashboard, up to 250 messages. Try before you decide. During the trial you can see and test every feature, but outbound actions (issuing live invoices, sending email in your company’s name, connecting a mailbox) require an active subscription.
Does it answer in multiple languages?
Start plans use one chosen language. Pro and Max: 50+ languages — auto-detect.
How much VAT is added to the prices?
The listed prices are final — no VAT is added on top; what you see is what you pay. We send an invoice automatically every month.
How do discounts stack?
Multiple task areas: 2 areas −10%, 3 areas −15%, all 4 (Full Stack) −20%. Billing period: half-yearly −8%, annual −15% — applied to Pro and Max items; the Start tier (an entry level for trying things out) is always list price. Both apply together, but the total discount is capped at −25%.
Can I use it as a private individual?
BeeAssist AI is a B2B service built for businesses: companies, sole proprietors and private individuals with a tax number can subscribe — a tax number is required for billing. We do not offer consumer subscriptions, so the consumer right of withdrawal does not apply; the 14-day free trial is there for trying the service.
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