Terms of Service

1. General provisions

These Terms of Service apply to the BeeAssist AI online service operated by Mészáros Zsolt EV (the “Provider”) and form part of every agreement between the User and the Provider.

Using the service — by registering or subscribing — means acceptance of these Terms.

2. Provider details

Company name: Mészáros Zsolt EV
Address: 3000 Hatvan, Czóbel Béla út 15
Tax number: 57686051-1-33
E-mail: info@bee-bits.com

3. Scope of service

The Provider offers the BeeAssist AI cloud SaaS platform, which may include:

• RAG knowledge base and document indexing
• AI chat and customer support channels
• Email summarization and reply drafts
• Team management, roles and analytics
• Website crawl and scheduled refresh (plan-dependent)

Exact features depend on the selected subscription plan.

4. Formation of contract

The contract is formed when the User registers and accepts these Terms at https://app.beeassistai.com.

For paid plans, the contract becomes complete upon plan activation.

5. Fees and payment

Fees are as published on the website (net, monthly subscription), except custom Enterprise offers.

• Subscriptions are billed monthly in advance.
• Payment method is selected in the application (e.g. card, bank transfer).
• Late payment may result in suspended access.

6. Service delivery

The service is available immediately after registration and (for paid plans) successful payment. The Provider may schedule maintenance and will notify in advance when possible.

7. User obligations

The User must:

• provide accurate registration data,
• keep login credentials confidential,
• upload and process only lawful content,
• not use the service for illegal, harmful or rights-infringing purposes.

8. Intellectual property

User-uploaded content remains the User’s property. The User grants the Provider a non-exclusive license to process content as needed to deliver the service.

The BeeAssist AI platform, its code and brand are property of the Provider / Bee-Bits Labs.

9. Warranty and availability

The service is provided “as is” with efforts toward high availability. The User is responsible for verifying AI answer quality via their knowledge base. Custom SLA may apply on Enterprise plans.

10. Limitation of liability

Provider liability is limited to fees paid for the relevant subscription period. The Provider is not liable for indirect damages, lost profits, or outages caused by third parties (e.g. hosting, AI APIs).

11. Data processing

Personal data processing is described in our Privacy Policy.

12. Termination

The User may cancel subscription anytime in the app. Cancellation takes effect at the end of the billing period unless stated otherwise in the app.

The Provider may suspend or terminate immediately for Terms violations.

13. Dispute resolution

Parties shall first attempt to resolve disputes by negotiation. Failing that, Hungarian law applies and courts at the Provider’s registered seat have exclusive jurisdiction.

14. Changes to these Terms

The Provider may amend these Terms. Material changes will be notified by email or in the app. Services provided after changes take effect are governed by the updated Terms.